SUBMISSION & WARRANTY DETAILS

Submitting an online Warranty Replacement request does NOT guarantee that your submission will be processed and approved for Return Merchandise Authorization (RMA). Please refer to the SanDisk Warranty page for information on your product's warranty. Further information on additional SanDisk warranty replacement process options is also available.


DATA ON DEVICE

SanDisk is NOT responsible for any content or data on your returned device. For data recovery related questions, read our SSD or flash drive/memory card data recovery FAQs BEFORE submitting your RMA request.


BEFORE SUBMISSION PLEASE HAVE THE FOLLOWING READY

1. Product code location on SanDisk device
2. Clear pictures of the SanDisk device (front and back with readable serial or product code)
3. Valid proof of purchase (scanned or photo receipt or screen shot of online receipt)
4. Check if your country is supported under the "Country" field

Basic Information:

WARNING: Inaccurate/inconsistent information will result in invalidation/cancellation or major DELAYS in RMA returns. Please fill out correct and complete information BEFORE submitting.

Country (only these countries are supported) * Required

-- USA Austria Belgium Brazil Bulgaria Canada China Croatia Denmark Estonia Finland France Germany Greece Guernsey Hong Kong Hungary Ireland Italy Japan Jersey Latvia Korea Liechtenstein Lithuania Luxembourg Monaco Netherlands Norway Poland Portugal Romania San Marino Slovakia Slovenia Spain Sweden Switzerland Taiwan Turkey United Kingdom Country Not Supported

First Name (as shown in your official ID) * Required

Last Name (as shown in your official ID)

Your Email * Required

Phone no. * Required

Address line 1 * Required

Address line 2 (Apt#, Unit, Suite)

City * Required

State (US & Canada ONLY)

-- Alabama Alaska American Samoa Arizona Arkansas California Colorado Conneticut Delaware District of Columbia Federated States of Micronesia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Palau Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon

Postal Code * Required

Subject

Product Information:

Screen Reader users press enter to select a Product.  Product * Required This button does not work with screen readers. Please use the previous link instead. Select a product

Product Code OR Serial No. * Required

Country of Purchase * Required

Purchase Location * Required

Purchase Date * Required

Month -- 1 2 3 4 5 6 7 8 9 10 11 12 Day -- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Year -- 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970

Attach clear photos (front & back) and proof of purchase * Required

Okay to share your info with our shipping provider? * Required

Yes No

Reason for RMA request * Required Be as descriptive as possible
1) Tell us your host device (camera, PC, tablet etc) make and model.
2) Any error messages and symptoms
3) Steps that led to the problem
4) Troubleshooting performed

By clicking on "Submit", I represent that I understand and agree that SanDisk will process and store information submitted in this form, including any updates to my information, in accordance with the SanDisk Privacy Policy.

Submitting...