Update the firmware manually by downloading from the SanDisk forum
1. On your Sansa c200, verify the hardware revision.
a. From the Main Menu, go to Settings > Info.
b. Select Version.
- If the Version is V01.xx.xxx, you have the c200v1. Go to the c200v1 firmware thread
- If the Version is V03.xx.xxx, you have the c200v2. Go to the c200v2 firmware thread
2. Instructions on updating are provided in the thread.
