SanDisk® Global Customer Support (US)

The SanDisk iXpand flash drive is designed for use with Apple iPhone and iPad devices equipped with a Lightning port and iOS 7.1 or later.

Connecting SanDisk iXpand to an iPhone or iPad
Gently lift up on the flexible lightning cable and firmly connect it to the iPhone or iPad lightning port.

NOTE: The flexible lightning cable should never be bent completely backwards, this can cause damage.

Install / Launch the iXpand Sync application

To access an iXpand Flash Drive on iPhone or iPad you will need to install the iXpand Sync companion application. iXpand Sync is the free application which allows iPhone and iPad users to interact with the iXpand flash drive. First time users will be prompted to install the iXpand Sync application when the drive is first connected to the iPhone or iPad. To install the App simply click "App Store" when prompted and follow the standard app installation process.

After installing iXpand Sync you will be prompted to launch the app each time an iXpand Flash Drive is connected to your iPhone or iPad.