SanDisk® Global Customer Support (US)
ATG MP3 Player Deinstitutionalization and Warranty Processing
Where do I send my ATG MP3 player for deinstitutionalization and warranty services?
Below are links to get information and required forms for ATG MP3 Player deinstitutionalization and warranty services.
Deinstitutionalization (remove special security features but preserve content stored on the device)
Warranty Service (within first 60-days from date of purchase)
Details 
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